As part of our efforts to build high performance teams we have successfully completed Team Building programme for our employees. This training greatly emphasized on the importance of working together, developing strengths and improve team communication effectiveness while adopting corporate values of the Bank.
Successfully completed Certified Web Application Security Professional training to meet PCI DSS required standards. In this training our employees were guided on how to develop applications securely as required by the OWASP & CWE security standards.
Incident Response & Management training was successfully conducted on how to effectively handle various incidents or crises that may occur within the bank. This training provided our employees with practical experience and knowledge to effectively manage and respond to incidents in real-world scenarios.
We have completed our ongoing Customer Service Training Program, on Empowering All, with 20 participants, from various customer touch points. The programme was very impressive and engaging. This one-day program was facilitated by well-known Local trainer, Mr. Masood Ali.
Good customer service is a key element for any successful business and brings numerous benefits. This training will help staff to provide better customer service and resolve issues quickly, leading to fewer complaints.
After a successful Sales trainings, we have completed another efficacious program for the senior management team. This event was particularly focussed on learning development of the executive management leaders through the signature leadership program “Embracing a Growth Mindset to evolve and transform for breakthrough team success”. This half day program was also facilitated by the leading facilitator and coach Mr.Jonathan Low from Malaysia.
The session was highly engaged, and all went through different leadership immersive learning experiences as they take the lead to inspire their respective teams post program.
Successfully completed the Professional Sales and Service Mastery program with 20 participants, and most of them are from Sales Centres and branches within the Atolls. This very impressive, one and half day program was facilitated by a leading facilitator and coach Mr.Jonathan Low from Malaysia.
The programme will help the participants to support and be of service to their customers, helping them to buy, creating great experiences, and strengthening the relationship, engagements, trust and, loyalty with them.
