Cybersecurity awareness

SMS links claiming you won a prize, such as a Flat or a giveaway. These messages can often look as if they are coming from trusted sources but could be an impersonation.

Friends or family suddenly texting via social media, asking for an urgent loan. This could be messages from a compromised account, so be cautious.

Asking for Personally Identifiable Information (PII). This information can be used to compromise your accounts.

Yes. Scammers often gather personal details from your social media profiles to craft convincing messages or impersonate people you know.

Keep your profiles private and be cautious about what you share.

MFA adds an extra layer of security by requiring two or more forms of verification, like a password and a one-time code through SMS/ Email or via an Authenticator application.

It’s one of the most effective ways to protect your accounts from unauthorised access.

Check the sender’s email address, look for spelling errors, and avoid clicking on suspicious links.

Always type your bank’s URL directly into your browser and use official apps.

Enable two-factor authentication for added security

Immediately contact the bank and report the incident.

Change your passwords and monitor your accounts for unusual activity.

Quick action can prevent further damage.

Look out for urgency, threats, or requests for sensitive info.

The bank will never ask for your password, PIN, or full card number via email, SMS, or phone.

If in doubt, hang up and call the bank’s official helpline.