BE PART OF THE TEAM
Customer Care Agent – Customer Care
Job Scope
To be the point of contact for customers who are contacting the branch through all our acceptable communication channels and provide them with support for their queries. Additionally, as an Assistant Officer, you will be assigned different roles from time to time based on the requirements of the contact center.
Further, the selected candidate will be required to address customer inquiries, questions, complaints, troubleshoot problems and provide swift and accurate information.
Requirements
Minimum 02 Passes in A ‘Level OR,
Minimum 03 Passes in O’ Level
Previous Customer Service experience will be an added advantage.
Proficiency in MS office suite of applications
Fluency in oral and written communications
Ability to meet deadlines and work under pressure.
Documents required with application.
Curriculum Vitae (CV) / Resume,
Attested educational certificates,
National ID card copy,
Passport Size Photo
Police Report (validity less than 06 months)
Inquiries
Should you have any inquiries please send us an email to [email protected].
REMUNERATION
An attractive remuneration package will be offered to successful candidates commensurate with their experience and qualifications.
If you meet the above requirements and are keen to embark on an exciting and challenging career with us, please apply online using the button at the top.
Please note that only shortlisted candidates will be contacted to attend interview.