BE PART OF THE TEAM
CUSTOMER CARE AGENT (3) / CUSTOMER CARE
LOCATION: HULHUMALE'
Job Scope
To be the point of contact for customers who are contacting the branch through all our acceptable communication channels and provide them with support for their queries. Additionally, as an Agent, you will be assigned different roles from time to time based on the requirements of the contact centre.
Further, the selected candidate will be required to address customer inquiries, questions, complaints, troubleshoot problems and provide swift and accurate information.
REQUIREMENTS
Minimum 02 Passes in A ‘Level OR,
Minimum 03 Passes in O’ Level
Previous Customer Service experience will be an added advantage.
Proficiency in MS office suite of applications
Fluency in oral and written communications
Ability to meet deadlines and work under pressure
Documents required with application
Curriculum Vitae (CV) / Resume,
Attested educational certificates,
National ID card copy,
Passport Size Photo
Police Report (validity less than 06 months)
Deadline:
Date: 09 February 2025
Time: 14:30
Inquiries
Should you have any inquiries please send us an email to [email protected].
REMUNERATION
Average Monthly Salary - MVR 10,700.00+
Performance-based bonus
Annual Increment
Health insurance for staff and direct dependents
Professional growth and development
Exclusive employee benefits on the bank’s products.
Please note that only shortlisted candidates will be contacted to attend interview.