PRODUCT COORDINATOR - CARDS & PAYMENTS DEPARTMENT
Cards & Payments Department
BE PART OF THE TEAM
JUNIOR ASSOCIATE – PRODUCT COORDINATOR / CARDS & PAYMENTS DEPARTMENT
Job Scope
Drive Card usage by performing Card Sales and targeted calls focusing on specific card products, usage, and services.
Monitor, organize and execute campaigns to achieve business goals in collaboration with Product team and other related stakeholders.
Review customer experiences and improve service quality and engage customers to bank’s digital platform to the growth of the portfolio.
Key Responsibilities
Drive Card usage and activation by performing Card Sales and targeted calls focusing on specific card products, usage, and services.
Relationship calls for customer and merchant feedback.
Conduct analysis of activation and sales calls to determine their effectiveness, assessing success rates and effort levels for potential strategic adjustments.
Perform analysis and reporting of uncollected/undelivered cards.
Campaign management including preparation of campaign papers, materials, and campaign calendar.
Facilitate in preparation of training materials related to card products.
Perform UAT on Business requirements including functionality testing, UI testing, Workflow testing, Data accuracy/compatibility and regression testing.
Requirements
Minimum 02 Passes in A ‘Level OR,
Minimum 03 Passes in O’ Level
Proficiency in MS office suite of applications
Fluency in oral and written communications
Ability to meet deadlines and work under pressure.
Must have exceptional interpersonal skills
Documents required with application.
1. Curriculum Vitae (CV) / Resume,
2. Attested educational certificates,
3. National ID card copy,
4. Passport Size Photo
5. Police Report (validity less than 06 months)
Deadline:
Date: 20th July 2026
Time: 14:30
Inquiries
Should you have any inquiries please send us an email to [email protected].
REMUNERATION
Attractive compensation package including,
Average Monthly Salary MVR 10,700.00+
Performance-based bonus
Annual Increment
Health insurance for staff and direct dependents
Professional growth and development
Exclusive employee benefits on bank's products.
Please note that only shortlisted candidates will be contacted to attend interview.